Refund Policy

Digital Gift Card Delivery (Email Code Delivery)

All gift cards are delivered electronically via email delivery. After your order is processed, we begin the verification steps immediately. If no further verification is required, then your gift card will be emailed out immediately. We accept customers from all over the world.

If you do not see any emails in your inbox, please check your spam folder.

If you believe there has been an error in your delivery, please email

What is your Refund Policy?

We have a 100% Guarantee that the card you purchase will be exactly as described on our website and in 100% working order. Due to the nature of a gift card business, after your link has been sent and opened, we are no longer able to refund your purchase. If your gift card has been delivered, but your delivery link has not been opened or viewed by anyone, we will then be able to refund your order.

If there is any concern you have about an order and you want us to take a special look, please reach out to customer support and we will assist you.

My gift card isn’t working, what do I do?

If you have any issues with your card, please email we help troubleshoot your problem. If there is a problem with the code, we will get you a replacement card right away.

Is there an expiration date on the gift cards?

We offer a 100% guarantee all cards delivered by VCCHQ will be working and redeemable. Further, none of the cards we sell have any expiration date, so there is no rush or need to redeem your card right away.

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