🔄 Refund & Returns Policy – VCCHQ

At VCCHQ, we strive to provide 100% customer satisfaction by delivering high-quality Virtual Visa Cards instantly. Since our products are digital and non-refundable, we have a strict no-refund policy with limited exceptions.

1. No Refund Policy 🚫

All purchases on VCCHQ are final and non-refundable due to the nature of our digital products. Once a Virtual Visa Card is delivered, it cannot be canceled, reversed, or refunded.

❌ We DO NOT provide refunds for:

• Incorrect card selection by the customer.

• Change of mind after purchase.

• Inability to use the card due to merchant restrictions.

• Expired or unused cards.

• Failed transactions due to insufficient funds or incorrect payment.

2. Exceptions & Special Cases ✅

We may consider a refund or replacement in the following situations:

🔹 Card Not Delivered – If you do not receive your Virtual Visa Card within 30 minutes, contact our support team.

🔹 Card Not Working – If the card is defective or unusable due to an error on our end, we will investigate and offer a replacement or refund.

🔹 Duplicate Payments – If you were charged twice for the same order, we will issue a full refund for the duplicate charge.

🔹 Failed Transactions – If your payment was deducted but the card was not issued, we will verify the issue and process a refund if necessary.

3. Refund Request Process 📩

To request a refund (if eligible), follow these steps:

📌 Step 1: Contact our support team at 📧 [your email here] within 24 hours of the issue.
📌 Step 2: Provide the following details:

• Order ID / Transaction ID

• Payment method used (USDT, BTC, ETH, etc.)

• Screenshot of the issue (if applicable)
  📌 Step 3: Our team will review your request and respond within 24-48 hours.

4. Chargeback & Fraud Prevention ⚠️

🚫 Unauthorized chargebacks or disputes may result in a permanent account ban. If you face any issues, please contact our support before filing a dispute.

5. Contact Us for Support 📞

If you have any concerns regarding refunds or card delivery, feel free to reach out:

We value our customers and will do our best to resolve any genuine issues promptly. 🚀