❓ Frequently Asked Questions (FAQs) – VCCHQ

Here are the most commonly asked questions about VCCHQ Virtual Visa Cards and our services.

1. General Questions

🔹 What is VCCHQ?

VCCHQ is a trusted platform that provides Virtual Visa Cards for secure online payments, including advertising, subscriptions, and shopping.

🔹 Who can use VCCHQ Virtual Visa Cards?

Anyone who needs a secure, prepaid Virtual Visa Card for Google Ads, Facebook Ads, online shopping, and other payments can use our service.

🔹 What are the benefits of using a Virtual Visa Card?

✅ No need for a physical card.
✅ Works worldwide for online transactions.
✅ Protects your primary bank account from fraud.
✅ Instant delivery and easy top-ups.

2. Purchasing & Payment

🔹 How do I buy a Virtual Visa Card?

1️⃣ Select the card type and amount from our website.
2️⃣ Complete the cryptocurrency payment (USDT, BTC, ETH, etc.).
3️⃣ Receive your card details instantly via email or dashboard.

🔹 Which payment methods do you accept?

We accept payments in cryptocurrencies, including:
💰 USDT (TRC20 & ERC20), Bitcoin (BTC), Ethereum (ETH), and more.

🔹 Can I reload or top up my Virtual Visa Card?

✅ Yes, our Virtual Visa Cards are re-loadable. Once the balance is used, you can top-up or must purchase a new card.

3. Card Usage & Restrictions

🔹 Where can I use the Virtual Visa Card?

You can use the card for:
🛍 Online shopping (Amazon, eBay, etc.)
📢 Google Ads, Facebook Ads, Bing Ads, TikTok Ads
📺 Streaming services (Netflix, Spotify, etc.)
📱 App purchases & subscriptions

🔹 Are there any merchant restrictions?

Yes, some platforms may not accept prepaid Virtual Visa Cards. Always check the payment policy of the merchant before purchasing.

🔹 Can I withdraw cash using my Virtual Visa Card?

❌ No, these cards are for online payments only and cannot be used for ATM withdrawals or in-store purchases.

4. Orders & Delivery

🔹 How long does it take to receive my card?

⏳ Instant delivery after successful payment verification. If you don’t receive it within 30 minutes, contact support.

🔹 Where can I find my card details?

Your card number, expiry date, and CVV will be provided:
📧 Via email (check spam/junk folders).
🔹 In your VCCHQ account dashboard (if applicable).

5. Refunds & Support

🔹 Can I get a refund if I no longer need the card?

❌ No, all sales are final. Refunds are only issued in special cases, such as:
✅ Card not delivered after payment.
✅ Technical issue with the card (verified by our team).

🔹 What should I do if my payment is deducted but I didn’t receive a card?

📩 Contact our support team immediately with your Order ID & transaction proof.

🔹 How can I contact VCCHQ support?

📧 Email: support@vcchq.com
🌍 Website: www.vcchq.com

We usually respond within 24 hours.

💡 Still have questions? Contact us anytime, and we’ll be happy to assist! 🚀